Work
Work
Zigly· 2025-present
Featured
Supporting
Zigly
Post-order self-service
One status source for every order, so customers can track, cancel and return on the website instead of calling.
Calls to care about 70% lower, together with online booking.
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Calling and ticketing
Fixing dropped calls first, then making sure every call, email and message became a ticket someone owned.
Dropped calls 60% → 15%.
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Rewards across website and stores
One points balance that works the same online and in every store, to give customers a reason to come back.
Repeat customers 40% → 60%, with booking, pharmacy and faster delivery also contributing.
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